Complaints form 1. Company name * 2. Contact person * 3. E-mail * 4. Phone * 5. TOORS order number * 6. Position * 7. Complaint type * Transport damageMissing cargo pieceDamage to the material inside the packageMissing componentFaulty/non-functional component 8. Damage specifications 9. Attach a copy of the transport documentation with a record of the damage and photographs of the damage 10. Specification of missing cargo item(s) 11. Attach a copy of the transport documentation with a record of the missing cargo item 12. Specification of material damage 13. Attach photos of the damage immediately after unpacking the package * 14. Enter the specification of the missing component * 15. Describe the defect / malfunction of the component * 16. If needed attach photos 17. Proposed solution *