Complaints form 1. Company name * 2. Contact person * 3. E-mail * 4. TOORS order number * 5. Position * 6. Complaint type * Transport damageMissing cargo pieceDamage to the material inside the packageMissing componentFaulty/non-functional component 7. Damage specifications 8. Attach a copy of the transport documentation with a record of the damage and photographs of the damage 9. Specification of missing cargo item(s) 10. Attach a copy of the transport documentation with a record of the missing cargo item 11. Specification of material damage 12. Attach photos of the damage immediately after unpacking the package * 13. Enter the specification of the missing component * 14. Describe the defect / malfunction of the component * 15. If needed attach photos 16. Proposed solution *