Complaints form

    1. Company name *

    2. Contact person *

    3. E-mail *

    4. Phone *

    5. TOORS order number *

    6. Position *

    7. Complaint type *

    8. Damage specifications

    9. Attach a copy of the transport documentation with a record of the damage and photographs of the damage *


    10. Specification of missing cargo item(s)

    11. Attach a copy of the transport documentation with a record of the missing cargo item

    12. Specification of material damage

    13. Attach photos of the damage immediately after unpacking the package *


    14. Enter the specification of the missing component *

    14b. If needed attach photos (optional)

    15. Describe the defect / malfunction of the component *

    16. Attach photos *


    17. Proposed solution *

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